CORONAVIRUS / COVID-19
We are now triaging all GP and Nurse Practitioner appointment requests by telephone. The clinician will speak to you and then decide how best to deal with your problem. If needed you will then be seen face to face.
Please use e-consult as much as you can most of the time you get a reply the same day.
Do NOT attend routine nurse appointments if you have Coronavirus symptoms.
- We are still open to collect prescriptions and paperwork.
- If you have to stay at home because of Cornavirus and you need a note for your employer you can get one online here : https://111.nhs.uk/isolation-note/
We are taking these measures to protect our patients and staff.
Welcome to Rockliffe Court Surgery. We aim to provide high quality accessible healthcare within our friendly welcoming surgery.
We close once a month for mandatory protected learning for all staff. Currently sessions in 2021 are scheduled for 20th January, 11th February and 16th March. Sessions begin at 12pm and last for the rest of the day.
The A+E department at the hospital should be used for accidents and emergencies only. The surgery is charged for A+E and urgent care centre attendances.
GP and Nurse appointments are available on the weekends and evenings at Dr Piper House. Saturday 8am-2pm, Sunday 9am-1pm, Monday to Thursday 6:30pm-9pm and Friday 6:30-8:30pm. You must make an appointment so please contact the Rockliffe Reception team or call 111.
If you have chest pain, severe difficulty breathing, serious bleeding or think you may have had a stroke please dial 999.
ALL PATIENTS HAVE A NAMED GP WHO IS RESPONSIBLE FOR THE CARE AND SUPPORT WE GIVE YOU BUT YOU CAN SEE ANY GP YOU CHOOSE. ASK AT RECEPTION TO FIND OUT YOUR NAMED GP.
YOU CAN ACCESS YOUR SUMMARY CARE RECORD THROUGH SYSTM ONLINE. You will be able to access and print summary information from your medical record. This is currently limited to medications, allergies and adverse reactions.