Rockliffe Court Surgery

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Home/veteransLast Updated : 08/11/2020 14:31

Personalised care for veterans with a long term physical, mental or neurological health condition or disability

NHS England and NHS Improvement, together with the Ministry of Defence, have published the Personalised care for veterans in England, a guide for clinical commissioning groups and local authorities, which sets out a new personalised care approach for those veterans who have a long term physical, mental or neurological health condition or disability. Information can be provided here: https://www.england.nhs.uk/personalisedcare/upc/ipc-for-veterans/personalised-care-for-veterans/.

This guide is for those individuals and organisations who are leading or involved in supporting this patient group through the delivery of NHS Continuing Health Care or a jointly agreed care plan. A supporting patient leaflet is also available.

Eligible individuals will have a single personalised care plan for all their health and wellbeing needs that is developed with them and a range of organisations, including health and social care and military charities. This approach will give the individual more choice and control over how their care is planned and delivered, meaning they can choose how best to live their life and get the right care and support to make this happen. It will also take into account personal preferences that relate specifically to the individual’s military service. As part of this, they may get a personal budget to pay for some of the care and support they need, as well as more support in the community, such as emotional and practical support from people who have similar health conditions or disabilities. To apply, individuals should contact their local clinical commissioning group.

Veterans Covenant Health Alliance

The Veterans Covenant Health Alliance is a network of over 30 acute hospitals that have been accredited as exemplars of the best care for veterans, helping to drive improvements in NHS care for people who serve or have served in the UK armed forces and their families. The ambition is to have 75 NHS providers accredited by the end of 2019, with plans to expand this important initiative to mental health and ambulance trusts. For more information please email e.nickell@nhs.net or visit the NHS website: https://improvement.nhs.uk/resources/veteran-aware-hospitals/.

Mobility equipment support

The Royal British Legion has a Veterans' Mobility Fund, which provides specialist wheelchairs, orthotic equipment and other mobility related items for veterans who have a service related serious physical injury and whose needs cannot be met through statutory services. Eligibility for the fund requires the condition to be attributable to service and typically applicants will be in receipt of a War Pension or relevant award under the Armed Forces Compensation Scheme. To find out more, visit https://www.britishlegion.org.uk/get-support/financial-and-employment-support/finance/grants/veterans-medical-funds.

Surgery Opening Hours

Monday 08:30-18:00
Tuesday 07:30-18:00 *
Wednesday 08:30-18:00
Thursday 07:30-18:00 *
Friday 08:30-18:00
Saturday Closed
Sunday Closed

Our phone lines are open 08:00-18:00 Monday to Friday

* Please note pre-booked appointments only between
07:30 and 08:30.

We are occasionally closed for
Protected Learning Time (PLT).