Rockliffe Court Surgery

Veterans' Gateway

Veterans' Gateway is for any ex-service personnel and their families looking for advice or support, 24 hours a day. It is the first point of contact to a network of military and non-military partner organisations to help veterans and their families find exactly what information, advice and support they need, when they need it - across key areas from physical and mental health to employability, housing, finances, personal relationships and more. For more information, visit https://www.veteransgateway.org.uk or call 0808 802 1212.

Contact

Contact is a group of charitable, support and state organisations that have joined forces to enhance mental health support available to the Armed Forces community. The partnership consists of Big White Wall, Cobseo, Combat Stress, Help for Heroes, The Royal British Legion, Walking With The Wounded, the NHS, MOD, UK Psychological Trauma Society and King's College London. Contact aims to improve collaborative care management, increase instances of help-seeking behaviour, improve service provision, encourage best practice across the sector and improve public knowledge of what support is available and how best to access it. For more information, visit https://www.contactarmedforces.co.uk.

Cobseo

Cobseo, as the Confederation of Service Charities, offers membership to charities who promote and further the welfare and general interests of the Armed Forces community, subject to fulfilling the membership criteria. Comprising 255 members, Cobseo provides a single point of contact for interaction with the Armed Forces community. For more information, visit https://www.cobseo.org.uk/.

Help for Heroes

Help for Heroes provides direct, practical support for wounded, injured and sick service personnel, Veterans and their families. No matter when or where someone served, the charity offers the help they need, if necessary for life. They have four recovery centres in the UK that offer a wide range of services, including, but not exclusive to, psychological wellbeing, clinical support and sports recovery.

Alongside this they also offer two further services: Hidden Wounds and The Veterans Clinical Liaison Service (VCL).

The Help for Heroes Hidden Wounds service is a Step 2 IAPT guided self-help model supporting ex-service personnel, their family members and the families of serving personnel. Weekly sessions are delivered by psychological wellbeing practitioners using bespoke workbooks and practical tools and techniques to help individuals better understand and positively manage their emotions.

The service is suitable for those exhibiting low to moderate symptoms of depression, anxiety, stress, anger and excessive alcohol use, using evidence-based CBT interventions that have proven to be effective for a wide range of people. Support is delivered by phone, Skype or face to face. The service also works with the NHS, other charities and Armed Forces health networks to ensure the most appropriate care pathway for their beneficiaries. Beneficiaries can self-refer or be professionally referred.

The Veterans Clinical Liaison (VCL) Service acts as a point of contact for those with serious complex injuries and long terms health issues and focuses on holistic clinical support to improve an individual's quality of life. The VCL nurses engage and empower Help for Heroes beneficiaries to optimise their clinical status in partnership with statutory (NHS and social care) and voluntary organisations. Beneficiaries can self-refer or be professionally referred. For further information, visit https://www.helpforheroes.org.uk/get-support.

Combat Stress

Combat Stress is the UK's leading mental health charity for veterans. They provide free specialised clinical treatment and support to ex-servicemen and women across the UK with mental health conditions. Combat Stress has a strategic partnership with the MOD and the Department of Health and Social Care. This enables them to work directly with NHS mental health trusts and Armed Forces health networks to develop services suitable for military veterans. For further information, visit https://www.combatstress.org.uk.

Blesma

Blesma supports limbless veterans to lead independent and fulfilling lives. Blesma is dedicated to assisting serving and ex-service men and women who have suffered life-changing limb loss or the use of a limb, an eye or loss of sight. They support these men and women throughout the UK and provide centralised assistance to those living overseas. Blesma works closely with the NHS to ensure the latest advances in the relevant medical fields are converted into practical solutions that can benefit all of their members. They do not provide members' prosthetics, but they do help prosthetists develop their skills at undergraduate and PhD level. For further information, visit https://blesma.org.

Hearing loss and tinnitus services

If a patient has acquired hearing loss and / or tinnitus relating to their time in service, additional support can be funded through the Royal British Legion Veterans' Hearing Fund. To access the service, patients can be referred by their GP to their local NHS audiology department or an application form can be downloaded from the British Legion webpage: https://www.britishlegion.org.uk/get-support/financial-and-employment-support/finance/grants/veterans-medical-funds.