CORONAVIRUS / COVID-19
We are now triaging all GP and Nurse Practitioner appointment requests by telephone. The clinician will speak to you and then decide how best to deal with your problem. If needed you will then be seen face to face.
Please use e-consult as much as you can most of the time you get a reply the same day.
Do NOT attend routine nurse appointments if you have Coronavirus symptoms.
- We are still open to collect prescriptions and paperwork.
- If you have to stay at home because of Cornavirus and you need a note for your employer you can get one online here : https://111.nhs.uk/isolation-note/
We are taking these measures to protect our patients and staff.
Following extensive trials, the first safe and effective COVID-19 vaccine has been approved in the UK and is now available to priority groups.
Vaccinations are being delivered according to priority groups identified by the Joint Committee of Vaccination and Immunisation. The vaccinations will not take place at your GP practice, but rather a local vaccination service (led by GPs, practice nurses and community pharmacists) who are responsible for delivering the vaccine to people in your community.
When it is the right time for you to receive your vaccination, you will receive an invitation to come forward. This may be via the phone, or through a letter either from your GP or the national booking system.
We know lots of people will be eager to get protected but we are asking people not to contact us to get an appointment, as you will not be able to get one until you are contacted.
We are delighted to welcome Dr Sarah Willson our new permanent GP. She joins on the 6th of October and we look forward to working with her and welcoming her to the Rockliffe Team.
Welcome to Rockliffe Court Surgery. We aim to provide high quality accessible healthcare within our friendly welcoming surgery.
We close once a month for mandatory protected learning for all staff. Currently sessions in 2021 are scheduled for 20th January, 11th February and 16th March. Sessions begin at 12pm and last for the rest of the day.
The A+E department at the hospital should be used for accidents and emergencies only. The surgery is charged for A+E and urgent care centre attendances.
GP and Nurse appointments are available on the weekends and evenings at Dr Piper House. Saturday 8am-2pm, Sunday 9am-1pm, Monday to Thursday 6:30pm-9pm and Friday 6:30-8:30pm. You must make an appointment so please contact the Rockliffe Reception team or call 111.
If you have chest pain, severe difficulty breathing, serious bleeding or think you may have had a stroke please dial 999.
ALL PATIENTS HAVE A NAMED GP WHO IS RESPONSIBLE FOR THE CARE AND SUPPORT WE GIVE YOU BUT YOU CAN SEE ANY GP YOU CHOOSE. ASK AT RECEPTION TO FIND OUT YOUR NAMED GP.
YOU CAN ACCESS YOUR SUMMARY CARE RECORD THROUGH SYSTM ONLINE. You will be able to access and print summary information from your medical record. This is currently limited to medications, allergies and adverse reactions.