CORONAVIRUS / COVID-19
We are now triaging all GP and Nurse Practitioner appointment requests by telephone. The clinician will speak to you and then decide how best to deal with your problem. If needed you will then be seen face to face.
Please use e-consult as much as you can most of the time you get a reply the same day.
Do NOT attend routine nurse appointments if you have Coronavirus symptoms.
- We are still open to collect prescriptions and paperwork.
- If you have to stay at home because of Cornavirus and you need a note for your employer you can get one online here : https://111.nhs.uk/isolation-note/
We are taking these measures to protect our patients and staff.
These are being held as a drive through at the Northern Echo Arena (Mowden Park Rugby Club) and a walk through at St Cuthbert's Church Hall NOT AT THE SURGERY THIS YEAR. This is to keep everyone safe and reduce the risk of spreading coronavirus. If you are booked into an appointment at the surgery we will give you your flu jab opportunistically but you cannot book an appointment just for a flu jab. Due to putting on and taking off PPE and cleaning the room between patients appointments now take us longer than normal so are in shorter supply. If we have your mobile number you will be texted details of how to book an appointment. If not we will ring you to book an appointment for you. As of the 15th September under 65 flu jabs are not available yet so cannot be booked.
Up to date flu information can be found at http://darlingtonpcn.co.uk/flu_service_2020/
We are delighted to welcome Dr Sarah Willson our new permanent GP. She joins on the 6th of October and we look forward to working with her and welcoming her to the Rockliffe Team.
Welcome to Rockliffe Court Surgery. We aim to provide high quality accessible healthcare within our friendly welcoming surgery.
We close once a month for mandatory protected learning for all staff. Currently sessions in 2021 are scheduled for 20th January, 11th February and 16th March. Sessions begin at 12pm and last for the rest of the day.
The A+E department at the hospital should be used for accidents and emergencies only. The surgery is charged for A+E and urgent care centre attendances.
GP and Nurse appointments are available on the weekends and evenings at Dr Piper House. Saturday 8am-2pm, Sunday 9am-1pm, Monday to Thursday 6:30pm-9pm and Friday 6:30-8:30pm. You must make an appointment so please contact the Rockliffe Reception team or call 111.
If you have chest pain, severe difficulty breathing, serious bleeding or think you may have had a stroke please dial 999.
ALL PATIENTS HAVE A NAMED GP WHO IS RESPONSIBLE FOR THE CARE AND SUPPORT WE GIVE YOU BUT YOU CAN SEE ANY GP YOU CHOOSE. ASK AT RECEPTION TO FIND OUT YOUR NAMED GP.
YOU CAN ACCESS YOUR SUMMARY CARE RECORD THROUGH SYSTM ONLINE. You will be able to access and print summary information from your medical record. This is currently limited to medications, allergies and adverse reactions.