Rockliffe Court Surgery

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Summary Care Records

Info/Summary-care-recordLast Updated : 06/09/2013 15:59
The following text is taken from the NHS England website and can be viewed in further detail by following the link at the end of the text.

Today, records are kept in all the places where you receive care. These places can usually only share information from your records by letter, email, fax or phone. At times, this can slow down treatment and sometimes make it hard to access information.

Summary Care Records are being introduced to improve the safety and quality of patient care. Because the Summary Care Record is an electronic record, it will give healthcare staff faster, easier access to essential information about you, and help to give you safe treatment during an emergency or when your GP surgery is closed.

For example, a person who lives in London is on holiday in Brighton. One evening, they're knocked unconscious in a car accident and taken to an accident and emergency (A&E) department. Under the current system of storing health records, it would be difficult for A&E staff to find out whether there are any important factors to consider when treating the person (such as any serious allergies to medications), especially as their GP surgery is likely to be closed. If healthcare staff cannot get the relevant health information quickly, some patients may be at risk.

A Summary Care Record is an electronic record that's stored at a central location. As the name suggests, the record will not contain detailed information about your medical history, but will only contain important health information, such as:

  • whether you're taking any prescription medication 
  • whether you have any allergies
  • whether you've previously had a bad reaction to any medication 

Access to your Summary Care Record will be strictly controlled. The only people who can see the information will be healthcare staff directly involved in your care who have a special smartcard and access number (like a chip-and-pin credit card).

Healthcare staff will ask your permission every time they need to look at your Summary Care Record. If they cannot ask you, e.g. because you're unconscious, healthcare staff may look at your record without asking you. If they have to do this, they will make a note on your record.

Link to NHS England Summary Care Records (opens in a new window)

 


Surgery Opening Hours

Monday 08:30-18:00
Tuesday 07:30-18:00 *
Wednesday 08:30-18:00
Thursday 07:30-18:00 *
Friday 08:30-18:00
Saturday Closed
Sunday Closed

Our phone lines are open 08:00-18:00 Monday to Friday

* Please note pre-booked appointments only between
07:30 and 08:30.
Walk-in starts at 08:30