Rockliffe Court Surgery

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Coronavirus Frequently Asked Questions

Home/coronavirus-faqLast Updated : 19/03/2020 19:30

I am self-isolating – do I need a fit note?

You can self-certify for the first seven days. If you are self-isolating for 14 days it is up to your employer to decide what evidence they require, if any, this does not need to be a fit note issued by your GP. If a fit note is required please email your GP practice or complete an e-consult via your practice web-site.

What is best way to request a non-urgent appointment?

Go to your practice web-site and click on the e-consult button and complete the request form. You do not need logon details to use this service – you will receive a response within two days.

If I suspect I have Coronavirus can I take ibuprofen?

Guidance suggests that anyone who suspects they have Coronavirus should avoid using anti-inflammatory medication while they are unwell – this includes ibuprofen, naproxen and diclofenac.

How do I get my repeat medication?

Please use e-consult from your GP practice web-site or email your GP practice who will arrange to send your prescription to your usual pharmacy or if you do not have a regular pharmacy will post the prescription to your home address.

I am struggling to buy paracetamol can my GP issue me a prescription?

Unfortunately your GP can only prescribe paracetamol if it is a medication you receive on repeat basis.

If have been advise to follow social distancing – what does that mean?

Social Distancing
  • Group gatherings
  • Vistis to bars / restaurants
  • Sleep overs
  • Playdates
  • Visting the elderly with children
  • Crowded retail stores
  • Gyms
  • Visitors to the home
  • Non essential workers in the home
  • Visits to supermarkets
  • Visit to pharmacy
  • Visit to GP
  • Travelling
  • Check on friends and family safety
  • Public transport
  • Go for a walk
  • Jogging
  • Working in the home
  • DIY in and around the home
  • Reading
  • Going for a drive
  • Video calls
  • Phone calls
Just some of those who are vulnerable that these measures could help:
Patients who are elderly, history of lung illness, cancer patients, immune suppressed patients, immune compromised and those with varying underlying conditions.

Useful Patient Links

General NHS advice

Pituitary/ adrenal insufficiency (including steroid sick day rules)

Underlying lung disease (British Lung Foundation)

People with Asthma

People with Diabetes

Sick day rules T1 diabetes

Sick day rules T2 diabetes

People affected by Stroke

Pregnant women

Children/young people T1 diabetes

People with Heart/circulatory disease

Older people

Young people with anxiety

Adults with anxiety

People with Rheumatoid Arthritis

People with cancer

People with inflammatory bowel disease

People with Parkinson’s disease

People with Multiple Sclerosis

People with liver disease and liver transplant

People with kidney disease including dialysis

People with epilepsy

Surgery Opening Hours

Monday 08:30-18:00
Tuesday 07:30-18:00 *
Wednesday 08:30-18:00
Thursday 07:30-18:00 *
Friday 08:30-18:00
Saturday Closed
Sunday Closed

Our phone lines are open 08:00-18:00 Monday to Friday

* Please note pre-booked appointments only between
07:30 and 08:30.
Walk-in starts at 08:30